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Unit 5A/55 Lathlain St, Belconnen


Announcement: Protocols for COVID-19 Virus at our Practice

Following the government's recent announcement of Telehealth options for all health professionals, and with the need to keep patients and clients as healthy as possible through social distancing, Dr Pam Connor has now moved to Telehealth for all therapy and some assessment  work and will be in contact about your upcoming appointemtns to provide information about how Telehealth will be conducted to suit you, and determine whether this is a viable option for you.  If not, Dr Connor will provide alternative suggestions for you.  

We are hoping to return to face-ro-face sessions as soon as we can, and when we do, the following protocols will remain in place for some time.  In the meantime, I hope you can keep as safe as possible with social distancing.

Protocols  to Remain in Place on Return to Face-to-Face Sessions

These are very challenging times for everyone, and we would like to assure you that we will continue to monitor our workspace and try to protect all of our patients and clients as well as we can.

We  will be  requesting that you do not come for your session if any of the below apply to you or if you have any of the following signs:

  • Fever;
  • Cough;
  • Shortness of breath;
  • Sore throat, headache, runny nose etc.;
  • You have been out of the country within the last two weeks and subject to enforced self-isolation;
  • You have been in contact with anyone who has been diagnosed with the COVID-19 virus.

I will be happty still to organise a Telehealth appointment at your scheduled time if you are still concerned about being in a public space and wish to avoid contact with other people. 

Maintaining a Healthy Practice

To reduce the ongoing risk of cross-infection, we will continue to regularly clean surfaces, eftpos machine, toilet key, door knobs, and we will also be spraying fabric surfaces.

In the main therapy room, there is a Dyson air purifier, which is kept on at all times to ensure the air quality remains clean and fresh. WIndows will be open ( where weather permits) to ensure a flow of fresh air. Other rooms will be aired between sessions.

We also have hand sanitiser at the practice at the front desk, and it is also recommended that you use the bathroom across the corridor from our rooms and wash your hands for 20 seconds before and after entering our practice. There are plentiful supplies of liquid soap and paper towels there.

I will be asking clients to please pay via card, or bank transfer, given the risks associated with transferring cash. So, if you can come prepared for a card payment, that would be appreciated.

Social Distancing at Our Practice

We will contineu to ensure that we do not have multiple persons in the waiting room at any one time.  We would appreciate you waiting in the outer wait area at the top of the stairs prior to your session, and we will come out and invite you in when the previous client has left - this will reduce the possibility of multiple people in the waiting room at once. However should you find yourself in the waiting area with another person, please maintain the recommended social distancing protocol, and remain 1.5 metres apart, or , in a large group,  maintain a safe distance of 4 square metres.


We thank you for your patience and support.

Dr Pam Connor